Receptionist

JLL; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Franklin, TN is seeking a professional Receptionist to be the first contact for employees, guests, and vendors, delivering essential administrative support in a welcoming, professional environment.

You will greet visitors, manage calls, coordinate packages, support conference room scheduling, and assist with badging and site leadership calendar tasks, while maintaining a positive, proactive service mindset onsite.

Qualifications

• High school diploma or GED equivalent
• 1-2 years of experience in customer service, hospitality, office administration, or related environments
• Experience supporting front desk or reception operations in a professional setting
• Strong customer service, interpersonal, and relationship-building skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
• Ability to work full-time onsite and maintain a flexible schedule when needed for event support
• Associate degree or completion of college coursework
• 3+ years of administrative, workplace, or facilities support experience
• Experience supporting multiple stakeholders in a fast-paced office environment
• Background in hospitality, commercial real estate, or corporate office settings
• Familiarity with visitor management, badging, or workplace service coordination
• Strong organizational and multitasking abilities with attention to detail
• Ability to work independently while managing competing priorities effectively

Responsibilities

• Greet and assist employees, guests, visitors, and vendors while providing exceptional customer service and workplace support
• Manage front desk operations including answering incoming calls, handling visitor requests, maintaining phone lists, and supporting administrative tasks
• Coordinate package deliveries, mail services, and serve as a point of contact for vendors and contractors
• Maintain the appearance and organization of lobby and common areas while reporting maintenance or facility issues as needed
• Support office operations including conference room coordination, badging assistance, visitor scheduling, and site leadership calendar support
• Assist with office and building maintenance scheduling and help resolve issues related to workplace services
• Communicate effectively with employees, visitors, and leadership while responding to requests with professionalism and minimal supervision

Skills

Customer service

Interpersonal skills

Relationship-building

Verbal communication

Written communication

Office administration

Scheduling coordination

Education

Associate degree or completion of college coursework

High school diploma or GED equivalent

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist - JLL

What this job involves

The Receptionist serves as the first point of contact for employees, guests, and vendors while providing essential administrative and office support functions. This role helps create a welcoming and professional workplace environment by managing front desk operations, coordinating visitor services, supporting office logistics, and assisting with day-to-day facility needs. The position plays an important role in maintaining efficient workplace operations and delivering a positive experience for employees and visitors alike.

What your day-to-day will look like:

• Greet and assist employees, guests, visitors, and vendors while providing exceptional customer service and workplace support

• Manage front desk operations including answering incoming calls, handling visitor requests, maintaining phone lists, and supporting administrative tasks

• Coordinate package deliveries, mail services, and serve as a point of contact for vendors and contractors

• Maintain the appearance and organization of lobby and common areas while reporting maintenance or facility issues as needed

• Support office operations including conference room coordination, badging assistance, visitor scheduling, and site leadership calendar support

• Assist with office and building maintenance scheduling and help resolve issues related to workplace services

• Communicate effectively with employees, visitors, and leadership while responding to requests with professionalism and minimal supervision

Required Qualifications:

• High school diploma or GED equivalent

• 1-2 years of experience in customer service, hospitality, office administration, or related environments

• Experience supporting front desk or reception operations in a professional setting

• Strong customer service, interpersonal, and relationship-building skills

• Excellent verbal and written communication skills

• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

• Ability to work full-time onsite and maintain a flexible schedule when needed for event support

Preferred Qualifications:

• Associate degree or completion of college coursework

• 3+ years of administrative, workplace, or facilities support experience

• Experience supporting multiple stakeholders in a fast-paced office environment

• Background in hospitality, commercial real estate, or corporate office settings

• Familiarity with visitor management, badging, or workplace service coordination

• Strong organizational and multitasking abilities with attention to detail

• Ability to work independently while managing competing priorities effectively

Location

Franklin, TN

Work Shift

Full Time - 7:30 AM to 4:30 PM; flexibility required occasionally for onsite event support

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On-site -Franklin, TN

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.