Guest Experience Front Desk Associate | Growth & Perks

Savara Hospitality Inc; North Carolina; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Team environment

Employee discounts

Job summary

Savara Hospitality Inc. seeks a friendly, organized front desk professional to welcome guests from arrival to departure. You will be the first point of contact, ensuring smooth operations and attentive guest support throughout their stay.

Responsibilities include check-in/out, handling inquiries, coordinating with housekeeping, and maintaining an organized front desk. A positive, guest-focused attitude and flexibility with hours are essential.

Qualifications

• Prior hospitality or guest services experience preferred.
• Strong communication and interpersonal skills.
• Ability to stay organized and multitask in a fast-paced environment.
• Basic computer skills and comfort with reservation or PMS systems.
• Professional demeanor with guest-focused attitude.
• Ability to work evenings, weekends and holidays as needed.

Responsibilities

• Greet guests, provide prompt check-in and check-out service.
• Answer phone calls, respond to inquiries, route messages.
• Process reservations, room assignments, payments, documentation.
• Assist guests with requests and local recommendations.
• Coordinate with housekeeping, maintenance and other departments.
• Maintain an organized front desk and support shift transitions.
• Handle guest concerns with professionalism and courtesy.
• Follow property safety, security and confidentiality procedures.

Skills

Hospitality experience or guest服务

Strong communication

Organized

Basic computer skills

Professional demeanor

Flexible hours

Tools

Reservation systems

Property management systems

Job description

Savara Hospitality Inc. seeks a friendly, organized front desk professional to welcome guests from arrival to departure. You will be the first point of contact, ensuring smooth operations and attentive guest support throughout their stay.

Responsibilities include check-in/out, handling inquiries, coordinating with housekeeping, and maintaining an organized front desk. A positive, guest-focused attitude and flexibility with hours are essential.