Guest Experience & Front Desk Associate — Free Gym

Chuze Fitness; Aurora (CO); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Chuz

Chuze Blends discounts

Job summary

Chuze Fitness in Aurora, CO is hiring a Team Member to welcome members, explain memberships, guide tours, and ensure a spotless club. You’ll handle phone inquiries, assist with sign-ups, and support front desk operations.

The role offers a friendly, fast-paced environment with growth opportunities, free MAX Chuze Fitness membership, 401k, retail discounts, and certifications. Candidates should have excellent customer service, strong communication, teamwork, and availability for varied hours

Qualifications

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Team-based mindset with the capacity to receive and deliver feedback.
• Detail-oriented with multitasking and the ability to work varied hours, including weekends.

Responsibilities

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed
• Prepare and serve smoothies (at clubs with Chuze Blends)
• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families
• Free MAX Chuze Fitness membership
• 401k
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Multitasking

Flexibility

Education

High school diploma

Job description

Chuze Fitness in Aurora, CO is hiring a Team Member to welcome members, explain memberships, guide tours, and ensure a spotless club. You’ll handle phone inquiries, assist with sign-ups, and support front desk operations.

The role offers a friendly, fast-paced environment with growth opportunities, free MAX Chuze Fitness membership, 401k, retail discounts, and certifications. Candidates should have excellent customer service, strong communication, teamwork, and availability for varied hours