Guest Experience & Front Desk Associate

Dutuc; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Training and support

Career growth

Friendly team

Professional development

Job summary

Dutuc in Milwaukee is seeking a personable Front Office Representative to welcome visitors, assist customers, and support daily reception tasks. You will create a positive first impression and ensure inquiries are handled efficiently.

You’ll respond to questions about products and services, direct visitors to the right departments, and help with appointments. A friendly, organized approach and strong communication are essential.

Qualifications

• Strong verbal communication and customer service skills.
• Professional, approachable and helpful attitude.
• Good organizational skills and attention to detail.
• Ability to manage multiple responsibilities.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Respond to customer inquiries and provide accurate information about products and services.
• Direct visitors to the appropriate departments or team members.
• Assist with appointments, general requests, and front office coordination.
• Maintain a clean, organized, and welcoming reception area.
• Identify customer needs and connect them with relevant services or team members.
• Support daily administrative and organizational activities.
• Work closely with colleagues to ensure a positive customer experience.

Skills

Customer service

Verbal communication

Organizational skills

Multitasking

Job description

Dutuc in Milwaukee is seeking a personable Front Office Representative to welcome visitors, assist customers, and support daily reception tasks. You will create a positive first impression and ensure inquiries are handled efficiently.

You’ll respond to questions about products and services, direct visitors to the right departments, and help with appointments. A friendly, organized approach and strong communication are essential.