Guest Experience Front Desk Agent - Overnight Shifts

Hyatt Hotels Corporation; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Dream South Beach is seeking a Front Desk Agent to join our Miami Beach team. You will be the face of Hyatt, handling guest check-in/out, answering inquiries, and promoting hotel services with a friendly, professional approach.

Responsibilities include processing payments, coordinating with other departments, and delivering memorable guest experiences in a fast-paced environment. Overnight shifts may be required, with opportunities for growth within Hyatt’s renowned brand.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work overnight shifts.

Responsibilities

• Greet and register guests at check-in and check-out.
• Communicate hotel services and promotions to guests.
• Process payments and handle guest inquiries efficiently.
• Be the face of Hyatt at the front desk and support the guest experience.

Skills

Guest satisfaction

Verbal communication

Written communication

Overnight shifts

Job description

Hyatt Dream South Beach is seeking a Front Desk Agent to join our Miami Beach team. You will be the face of Hyatt, handling guest check-in/out, answering inquiries, and promoting hotel services with a friendly, professional approach.

Responsibilities include processing payments, coordinating with other departments, and delivering memorable guest experiences in a fast-paced environment. Overnight shifts may be required, with opportunities for growth within Hyatt’s renowned brand.