Hotel Night Auditor — Overnight Front Desk & Guest Experience

Hyatt; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Dream South Beach, part of the Hyatt family, seeks a Front Office Host/Night Auditor to deliver a welcoming first impression and exceptional guest experiences during overnight shifts. You will assist guests with check-in/check-out, manage reservations, and ensure smooth front desk operations.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced hotel environment while balancing reports and financial transactions.

Qualifications

• Greet guests and complete check-in and check-out procedures.
• Handle reservations, room assignments, and guest requests.
• Provide courteous and knowledgeable service to guests and colleagues.
• Perform night audit duties, including balancing reports and financial transactions.
• Address guest concerns and resolve issues promptly.
• Maintain front desk organization and cleanliness.
• Communicate effectively with other departments to ensure seamless operations.
• Flexible schedule including overnight shifts, evenings, weekends and holidays.

Responsibilities

• Greet guests and complete check-in and check-out procedures.
• Handle reservations, room assignments, and guest requests.
• Balance daily financial transactions and prepare reports during night audits.

Skills

Guest service

Communication

Attention to detail

Job description

Dream South Beach, part of the Hyatt family, seeks a Front Office Host/Night Auditor to deliver a welcoming first impression and exceptional guest experiences during overnight shifts. You will assist guests with check-in/check-out, manage reservations, and ensure smooth front desk operations.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced hotel environment while balancing reports and financial transactions.