Front Office Agent

Hyatt; Miami (FL); On-site; USD 36,000 - 46,000; Full time

Job summary

Hyatt's Dream South Beach is seeking a Front Desk Agent to join the team. The role involves guest registration and communicating hotel services and promotions, providing a friendly face for guests and contributing to a memorable stay. You may process payments and respond to guest inquiries during shifts, including overnight hours.

This position emphasizes exceptional guest service, clear communication, and the ability to thrive in a fast-paced hotel environment while representing Hyatt to guests.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work overnight shifts.

Responsibilities

• Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions.
• This highly visible role offers casual conversation and a direct impact on guest experience.

Skills

Guest service orientation

Verbal and written communication

Stamina for long shifts

Overnight shift capability

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Dream South Beach

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Dream South Beach is looking for a Front Desk Agent to join the team. Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to work overnight shifts