Guest Experience Front Desk Agent — Growth & Perks

White Lodging; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) with company match

Paid time off

Wellness tools

Tuition reimbursement

Discounts on hotel rooms

Growth opportunities

EAP

Medical, dental, and vision insurance

Life and disability insurance

Paid parental leave

Job summary

White Lodging in Nashville is seeking a Front Desk Agent to welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience.

The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced, guest-facing environment. Hospitality experience is helpful but not required.

We offer flexible scheduling, competitive pay, DailyPay, and growth opportunities across our hotel properties in your market.

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to adapt to a fast-paced, guest-facing environment.
• Prior hospitality experience is helpful but not required.

Responsibilities

• Welcome and register hotel guests with a friendly, professional manner.
• Check guests in and out efficiently while following procedures.
• Handle reservations and respond to guest inquiries promptly.
• Maintain lobby cleanliness and assist with guest needs as required.
• Protect guest information and ensure security and confidentiality.
• Resolve guest concerns or complaints and escalate when needed.

Skills

Strong communication skills

Customer service mindset

Flexibility

Team player

Hospitality experience helpful

Job description

White Lodging in Nashville is seeking a Front Desk Agent to welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience.

The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced, guest-facing environment. Hospitality experience is helpful but not required.

We offer flexible scheduling, competitive pay, DailyPay, and growth opportunities across our hotel properties in your market.