Front Desk Agent: Guest Experience & Career Growth

White Lodging Services, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) with company match

Paid time off (PTO)

Wellness tools

Tuition reimbursement

Employee discounts on rooms/dining/tr

Growth opportunities across properties

EAP

Insurance - medical, dental, vision (9

Life and disability insurance

Paid parental leave

Job summary

White Lodging Services, Inc. is seeking a Front Desk Agent to welcome guests, register arrivals, and coordinate check-in/check-out with a focus on exceptional service. You will respond to guest needs and uphold brand standards across properties in our market.

The role emphasizes strong communication, flexibility, and a friendly, guest-first attitude, with opportunities for growth within hospitality operations and guest services.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-first mindset with guest-focused approach.
• Ability to adapt in a fast-paced, guest-facing environment.

Responsibilities

• Greet and register hotel guests.
• Manage reservations and check-in/check-out smoothly.
• Adhere to cash handling and hotel procedures.
• Know hotel services, hours, and amenities.
• Help maintain lobby cleanliness and security.

Skills

Strong communication

Customer service

Flexible/adaptable

Front desk teamwork

Outgoing personality

Job description

White Lodging Services, Inc. is seeking a Front Desk Agent to welcome guests, register arrivals, and coordinate check-in/check-out with a focus on exceptional service. You will respond to guest needs and uphold brand standards across properties in our market.

The role emphasizes strong communication, flexibility, and a friendly, guest-first attitude, with opportunities for growth within hospitality operations and guest services.