Front Desk Agent: Flexible Shifts, Hotel Discounts & Meals

Crescent Hotels & Resorts; Virginia (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Benefits for associates & family

401K matching

Flexible scheduling

Discounts at Crescent properties

Marriott discounts

Free meals

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent to warmly greet guests, manage check-in/out, and handle guest inquiries. You will input guest details, confirm room rates, and code electronic keys while ensuring accurate billing and smooth operations at the front desk.

The role offers flexible scheduling, opportunities to upsell hotel services, and participation in an employee benefit program. Marriott brand experience is a plus, and health and wellness programs are highlighted.

Qualifications

• Prior experience as a Front Desk Agent in a hotel or high-volume customer service.
• Strong customer service mindset and guest-focused approach.
• Good computer skills and teamwork.

Responsibilities

• Greet guests and register them at the front desk and assist with check-out.
• Input and retrieve guest information, confirm rates, assign rooms, and issue keys.
• Upsell hotel services to maximize occupancy and resolve guest issues promptly.

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent to warmly greet guests, manage check-in/out, and handle guest inquiries. You will input guest details, confirm room rates, and code electronic keys while ensuring accurate billing and smooth operations at the front desk.

The role offers flexible scheduling, opportunities to upsell hotel services, and participation in an employee benefit program. Marriott brand experience is a plus, and health and wellness programs are highlighted.