Front Desk Agent | Flexible Scheduling + Free Meals

Crescent Hotels & Resorts; Herndon (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefits plan

401K matching

Flexible scheduling

Discounts at Crescent properties

Hotel rooms discounts

Free meals in associate cafeteria

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent to warmly greet guests, check them in/out, and ensure a memorable stay at our hotel. You will handle registrations, input guest details, process payments, and assist with requests to create a smooth experience.

Ideal candidates have prior front desk or high-volume service experience, strong computer skills, and a flexible schedule including weekends. Marriott brand experience is a plus and benefits are included through our comprehensive

Qualifications

• customer service experience in a front desk role or high-volume environment.
• strong computer skills and proficiency with POS systems.
• flexible scheduling across days, evenings, weekends.

Responsibilities

• Greet guests, register and check out guests efficiently while ensuring accuracy and guest satisfaction.
• Use up-selling techniques to promote hotel services and maximize occupancy.
• Resolve guest questions and complaints promptly and professionally.

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent to warmly greet guests, check them in/out, and ensure a memorable stay at our hotel. You will handle registrations, input guest details, process payments, and assist with requests to create a smooth experience.

Ideal candidates have prior front desk or high-volume service experience, strong computer skills, and a flexible schedule including weekends. Marriott brand experience is a plus and benefits are included through our comprehensive