Front Desk & Guest Service Pro — Flexible Hours

Island Hospitality Management; San Diego (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare

HSA/FSA plans available

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits

Pet Insurance

PTO and Payroll Incentives

Employee Assistance Program

Wellness Subscriptions

Paid Sick Time

Family Leave

401(k) Retirement plan

Job summary

Island Hospitality Management is seeking a Front Desk Agent to manage all front desk operations and be a reference for guests and vendors. You will extend professionalism and courtesy, maintain outstanding communication, and thrive in a fast-paced environment.

The role may require flexible scheduling. You will check in/out guests, process payments, provide information, and prepare reports during each shift, contributing to a smooth guest experience across our hotels.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Team player

Initiative

Problem solving

Stress management

Guest service

Job description

Island Hospitality Management is seeking a Front Desk Agent to manage all front desk operations and be a reference for guests and vendors. You will extend professionalism and courtesy, maintain outstanding communication, and thrive in a fast-paced environment.

The role may require flexible scheduling. You will check in/out guests, process payments, provide information, and prepare reports during each shift, contributing to a smooth guest experience across our hotels.