Guest Experience Front Desk Agent — Flexible Hours & Growth

Orlando Marriott Lake Mary; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

HVMG is seeking a Front Desk Agent to be the first point of contact for guests, delivering warm, professional service throughout their stay. You will assist with check-in/check-out, reservations, and guest inquiries to ensure a seamless experience.

Responsibilities include welcoming guests, answering questions, and coordinating with the Front Office Manager or Supervisor. The role offers opportunities within the Hospitality & Management group and growth across our nationwide portfolio.

Qualifications

• Hotel experience is a plus; a combination of education and experience is preferred.

Responsibilities

• Be the friendly and attentive face of the hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Check guests in and out, answer inquiries, and provide information about hotel services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.

Job description

HVMG is seeking a Front Desk Agent to be the first point of contact for guests, delivering warm, professional service throughout their stay. You will assist with check-in/check-out, reservations, and guest inquiries to ensure a seamless experience.

Responsibilities include welcoming guests, answering questions, and coordinating with the Front Office Manager or Supervisor. The role offers opportunities within the Hospitality & Management group and growth across our nationwide portfolio.