Guest Experience Front Desk Agent | Fast-Paced Hotel Ops

Island Hospitality Management; Pittsburgh (Allegheny County); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Healthcare

Dental & Vision

HSA/FSA

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

Paid Sick Leave

Paid Vacation

Family Leave

401(k) Matching

Employee Discounts

Training & Development

Zusammenfassung

Island Hospitality Management is looking to hire a Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors in Pittsburgh.

The ideal candidate will show professionalism and courtesy, possess excellent communication skills, and thrive in a fast-paced environment with flexible scheduling. Training opportunities and employee wellness benefits are provided.

Qualifikationen

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.

Aufgaben

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Kenntnisse

Customer service

Communication

Team player

Problem solving

Jobbeschreibung

Island Hospitality Management is looking to hire a Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors in Pittsburgh.

The ideal candidate will show professionalism and courtesy, possess excellent communication skills, and thrive in a fast-paced environment with flexible scheduling. Training opportunities and employee wellness benefits are provided.