Guest Experience Front Desk Agent

Island Hospitality Management, LLC.; Philadelphia (Philadelphia County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare

HSAs/FSAs

Dependent care

Identity protection

Pet Insurance

Paid time off

Employee assistance

Wellness subscriptions

Family leave

401(k)

Free room nights

Employee discounts

Recognition program

Tickets at Work discounts

Career growth

Job summary

Island Hospitality Management, LLC. is seeking a Front Desk Agent to manage front desk operations and serve as a reference point for guests and vendors. In a fast-paced setting, you will uphold professionalism and courtesy with outstanding communication skills.

The role may require flexible scheduling and a strong commitment to guest satisfaction while contributing to a positive team environment within our properties.

Qualifications

• Highly motivated team player
• Effective in handling problems as necessary
• Ability to work well in stressful situations
• Approachable and dedicated to guest service

Responsibilities

• Check-in/check-out hotel guests
• Process payments according to hotel requirements
• Provide information and assistance to guests and vendors
• Prepare shift reports for management

Skills

Team player

Problem solving

Guest service

Communication

Job description

Island Hospitality Management, LLC. is seeking a Front Desk Agent to manage front desk operations and serve as a reference point for guests and vendors. In a fast-paced setting, you will uphold professionalism and courtesy with outstanding communication skills.

The role may require flexible scheduling and a strong commitment to guest satisfaction while contributing to a positive team environment within our properties.