Guest Experience Front Desk Agent

Azul Hospitality Group; Utah; Vor Ort; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

Azul Hospitality Group seeks a Front Desk Agent for Red Cliffs Zion in Springdale, UT. You will greet guests, check in/out, handle payments, and ensure a positive guest experience with professional service.

Responsibilities include managing reservations, answering inquiries, and coordinating with other departments to ensure a smooth stay. High school education is required; hospitality experience is preferred.

Qualifikationen

• High school or equivalent education required.
• Experience in the hospitality industry preferred.
• Experience in a front desk or customer service role preferred.

Aufgaben

• Greet and welcome guests upon arrival.
• Register and checkout guests at the front desk.
• Accept payments and balance cash drawer daily.
• Assist with reservations and upsell opportunities.
• Maintain lobby cleanliness and hotel knowledge.
• Coordinate with other departments to satisfy guest needs.

Kenntnisse

Customer service

Communication

Leadership

Attention to detail

Computers

Independent work

Analytical skills

Problem solving

Ausbildung

High school or equivalent

Tools

Windows OS

MS Office

PMS

PBX

POS

Key system

Jobbeschreibung

Azul Hospitality Group seeks a Front Desk Agent for Red Cliffs Zion in Springdale, UT. You will greet guests, check in/out, handle payments, and ensure a positive guest experience with professional service.

Responsibilities include managing reservations, answering inquiries, and coordinating with other departments to ensure a smooth stay. High school education is required; hospitality experience is preferred.