Seasonal Front Desk & Guest Experience Agent

Powdr ZMR Operations LLC; Orderville (UT); Presencial; USD 21.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Onsite housing availability

Discounts on food and gear

Complimentary access to POWDR resorts

Career development opportunities

Descripción de la vacante

Zion Mountain Ranch in Mt Carmel, Utah, is seeking a Guest Services Agent to welcome guests, manage reservations, and support front desk operations during the seasonal hire period. You will greet guests, handle check-ins/outs, process payments, and provide recommendations for lodge amenities while collaborating with housekeeping and other teams to ensure a smooth guest experience.

This role requires a positive, guest-focused attitude, strong communication, basic computer skills, and flexibility

Formación

• High school diploma or equivalent required; hospitality education a plus.
• Experience in front desk or customer service preferred.
• Strong communication and interpersonal skills; ability to multitask in a fast-paced environment.

Responsabilidades

• Greet guests and assist with check-in/check-out to ensure a smooth experience.
• Process payments and provide accurate billing information.
• Manage reservations through hotel management system and on-site platforms.
• Provide information about rates, availability, and lodge amenities.
• Collaborate with housekeeping and maintenance to ensure room readiness and guest satisfaction.
• Offer local information, recommend activities, and assist guests with planning their stay.

Conocimientos

Customer service

Communication

Front desk

Educación

High school diploma or equivalent

Herramientas

Hotel management system

Reservation software

Descripción del empleo

Zion Mountain Ranch in Mt Carmel, Utah, is seeking a Guest Services Agent to welcome guests, manage reservations, and support front desk operations during the seasonal hire period. You will greet guests, handle check-ins/outs, process payments, and provide recommendations for lodge amenities while collaborating with housekeeping and other teams to ensure a smooth guest experience.

This role requires a positive, guest-focused attitude, strong communication, basic computer skills, and flexibility