Seasonal Guest Experience Lead — Mountain Resort Front Desk

Powdr Corp; Utah; On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Proposed hiring rate of $17.00/hour

Onsite employee housing

Discounts on food, retail, and gear

Access to POWDR-owned resorts

Job summary

Powdr Corp is looking for a Seasonal Guest Services Agent at Zion Mountain Ranch, located in Mt Carmel, Utah. As the first point of contact for guests, you will provide exceptional customer service and manage reservations while ensuring a warm and welcoming experience.

This role involves greeting guests, handling inquiries, and collaborating with teams to ensure smooth operations. A high school diploma, technical skills with reservation entries, and prior customer service experience are preferred. Join us to create meaningful experiences in a stunning natural setting.

Qualifications

• Previous experience in front desk or customer service role is preferred.
• Proficient in computer systems and software.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests and assist with check-in process.
• Manage reservations with hotel management system.
• Collaborate with housekeeping and maintenance teams.

Skills

Customer service

Communication

Technical skills for reservations

Team cooperation

Multitasking

Education

High school diploma or equivalent

Additional education in hospitality

Tools

Hotel management systems

Computer systems

Job description

Powdr Corp is looking for a Seasonal Guest Services Agent at Zion Mountain Ranch, located in Mt Carmel, Utah. As the first point of contact for guests, you will provide exceptional customer service and manage reservations while ensuring a warm and welcoming experience.

This role involves greeting guests, handling inquiries, and collaborating with teams to ensure smooth operations. A high school diploma, technical skills with reservation entries, and prior customer service experience are preferred. Join us to create meaningful experiences in a stunning natural setting.