Guest Experience Front Desk Agent

Martin Resorts, Inc.; Blacksburg, Northern (VA, KY); Hybrid; USD 19,000 - 22,000; Full time

Job summary

Peregrine Hospitality in Blacksburg, VA is seeking a Front Desk Agent to be the first point of contact for guests, handling check-ins/check-outs and cashiering duties with friendly, personalized service. You will register guests in the computer system, process payments, upsell amenities, answer questions about local attractions, and collaborate with the team to maintain safety and hotel standards.

Strong communication, attention to detail, and the ability to multitask are essential for

Qualifications

• Experience in front desk operations and guest services.
• Ability to manage cash and process payments accurately.
• Strong communication and teamwork skills.

Responsibilities

• Greet and welcome guests upon arrival, ensuring a warm first impression.
• Register guests into the computer system, verify reservations and process payments.
• Handle cash and balance the cash drawer with accuracy.
• Provide guests with information about hotel facilities and local attractions.
• Assist guests with check-out and processing of various forms of payment.

Skills

Guest service

Cash handling

Reservation systems

Communication

Multitasking

Team player

Job description

Peregrine Hospitality in Blacksburg, VA is seeking a Front Desk Agent to be the first point of contact for guests, handling check-ins/check-outs and cashiering duties with friendly, personalized service. You will register guests in the computer system, process payments, upsell amenities, answer questions about local attractions, and collaborate with the team to maintain safety and hotel standards.

Strong communication, attention to detail, and the ability to multitask are essential for