Guest Experience Front Desk Agent

Hyatt Regency; Bellevue (WA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) & Retirement Savings Plan

Life Insurance

Short Term Disability Insurance

New Child Leave & Adoption Assistance

Paid Time Off

Paid Holidays per year

Sick Days

Compassionate Leave

Jury Duty Leave

Employee Assistance Program

Free Uniforms and Cleaning of Uniforms

Free parking

Discounted Rooms at Hyatt locations

Up to 12 complimentary rooms after 90+

Free colleague meals during shift

Hyatt Colleague discount program

Tuition Reimbursement

ORCA Pass subsidy

Job summary

Hyatt Regency Bellevue on Seattle's Eastside is seeking a Front Office Agent to greet guests, manage registration, and communicate hotel services and promotions. You will handle payments and respond to inquiries, contributing to a welcoming guest experience.

This role offers an hourly wage between $27.00 and $27.81, with additional incentives based on upsells and Hyatt enrollments. Flexibility for AM/PM shifts and weekends is required.

Qualifications

• Customer service oriented in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Availability to work an overnight shift as needed.
• Must be able to work a flexible schedule with AM/PM shifts, holidays and weekends.

Responsibilities

• Front Office hosts/agents manage guest registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.

Skills

Customer service

Verbal and written communication

Stamina/standing for long periods

Flexible schedule

Overnight shift availability

Job description

Hyatt Regency Bellevue on Seattle's Eastside is seeking a Front Office Agent to greet guests, manage registration, and communicate hotel services and promotions. You will handle payments and respond to inquiries, contributing to a welcoming guest experience.

This role offers an hourly wage between $27.00 and $27.81, with additional incentives based on upsells and Hyatt enrollments. Flexibility for AM/PM shifts and weekends is required.