Front Office Agent ($27.00/hour)

Hyatt Taleo; United States; On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) & Retirement Savings Plan

Basic Life Insurance

Short Term Disability Insurance

Paid Time Off

Free Parking

Discounted Rooms

Job summary

Hyatt Regency Bellevue on Seattle’s Eastside is seeking a friendly Front Office Agent to be the guest-facing first impression. You will manage the guest registration and communicate hotel services to ensure a warm, memorable stay.

This full-time role offers $27.00/hour with potential incentives. Availability for overnight shifts and a flexible AM/PM schedule is required to support guest service around the clock.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Availability to work an overnight shift as needed
• Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends

Responsibilities

• Greet guests and manage the check-in/check-out process.
• Communicate hotel services and promotions to guests.
• Handle payments and respond to guest inquiries.

Job description

Front Office Agent ($27.00/hour) | BEL002862

Description

Hyatt Regency Bellevue on Seattle’s Eastside is excited to welcome our newest friendly and reliable Front Office Agentto join our Front Office team. Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!

As a *Great Place to Work in the U.S.* for thirteen years running, it’s an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The hourly rate offered for this position ranges from $27.00/hour to $27.81/hour.

Front Office Hosts/Agents are eligible to receive additional compensation based on upsells, World of Hyatt enrollments, and other incentives.

As a colleague, we have you covered with amazing benefits and perks!

Benefits

• Medical, after 30 days of employment
• Vision Insurance
• Dental Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off:
• Full-Time Colleagues:
• 11 days (88 hours) earned for having 0 – 3 years of service
• 16 days (128 hours) earned for having 4 – 8 years of service
• 21 days (168 hours) earned for having 9 years of service
• (6) Paid Holidays per year
• (6) Sick Days (earned based on hours worked)
• Compassionate Leave
• Jury Duty Leave

Perks

• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Free parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
• Free colleague meals during shift
• Hyatt Colleague discount program
• Tuition Reimbursement*
• ORCA Pass subsidyEligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Availability to work an overnight shift as needed
• Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

Primary Location

: US-WA-Bellevue

Organization

: Hyatt Regency Bellevue on Seattle’s Eastside

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Front Office