Guest Experience Floor Supervisor

Lucky Strike Entertainment Corporation; Waco (TX); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) retirement plan

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Paid vacation and holidays

Discounts: bowling, waterpark, retail

Job summary

Lucky Strike Entertainment is seeking a dedicated Supervisor to lead the floor on every shift across bowling, arcade, F&B, bar, and events. You’ll ensure guest satisfaction, coach staff, and drive sales through guest engagement and in-center programs.

Ideal candidates bring 1–2 years in hospitality, strong communication, and the ability to motivate a fast-paced team. Flexible availability including nights and weekends is required.

Qualifications

• 1–2 years in hospitality, food & beverage, retail, or guest-facing environments.
• Natural ability to motivate and coach a team in a fast-paced setting.
• Strong communication to resolve guest concerns professionally.

Responsibilities

• Own the floor on every shift, ensure smooth flow of service across departments.
• Step into any position as needed to maintain speed and standards.
• Coach and develop hourly team members on service standards and safety.

Skills

Team leadership

Guest service

Communication

Flexibility

Basic financial awareness

Education

High school diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a dedicated Supervisor to lead the floor on every shift across bowling, arcade, F&B, bar, and events. You’ll ensure guest satisfaction, coach staff, and drive sales through guest engagement and in-center programs.

Ideal candidates bring 1–2 years in hospitality, strong communication, and the ability to motivate a fast-paced team. Flexible availability including nights and weekends is required.