Floor Supervisor - Hospitality & Events

Lucky Strike Entertainment Corporation; Aurora (CO); Presencial; USD 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Discounts on Bowling, Boomer's, Water-

Retail discounts

Event discounts

Descripción de la vacante

Lucky Strike Entertainment is seeking a Supervisor to lead the floor on each shift, overseeing bowling, arcade, food and beverage, bar, and events to ensure outstanding guest experiences. The role requires motivating a team, coaching staff, and maintaining service flow with a hands-on leadership style.

You will drive sales through guest engagement, assist with cash handling, and help manage labor and inventory while upholding safety and quality standards across the venue.

Formación

• 1 to 2 years of experience in hospitality, food and beverage, retail, or a guest-facing environment.
• A natural ability to motivate and coach a team in a fast-paced, high-energy setting.
• Strong communication skills and the confidence to resolve guest concerns professionally.
• A floor-first work style; you lead by being present and doing the work alongside your team.
• Basic financial awareness including labor, sales goals, and cost control.
• Ability to stand and walk for extended periods and occasionally lift 25 to 50 pounds.
• High school diploma or equivalent required.
• Flexible availability including nights, weekends, and holidays.

Responsabilidades

• Own the floor on every shift, keeping service flowing, guests happy, and the team moving across bowling, arcade, food and beverage, bar, and events
• Step into any position as needed to maintain speed, service standards, and guest satisfaction throughout the shift
• Coach and develop hourly team members on service standards, safety practices, and company expectations
• Drive sales through guest engagement, upselling, and supporting events and in-center promotional programs
• Maintain facility readiness, lane conditions, arcade functionality, and smooth FOH and BOH operations throughout each shift
• Assist with cash handling, inventory counts, and labor tracking to build foundational operational and financial skills

Conocimientos

Motivate team

Communication skills

Guest engagement

Flexibility

Educación

High school diploma or equivalent

Descripción del empleo

Lucky Strike Entertainment is seeking a Supervisor to lead the floor on each shift, overseeing bowling, arcade, food and beverage, bar, and events to ensure outstanding guest experiences. The role requires motivating a team, coaching staff, and maintaining service flow with a hands-on leadership style.

You will drive sales through guest engagement, assist with cash handling, and help manage labor and inventory while upholding safety and quality standards across the venue.