Guest Experience & Facilities Coordinator

CBRE; Columbus (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator in Columbus, OH to deliver world-class service to employees and visitors. You will greet entrants, issue passes, handle calls, and arrange events while coordinating facilities services and onboarding.

Strong communication and organizational skills are essential for success in this role. Responsibilities include security-compliant operations, vendor coordination, and high standards of customer interaction to ensure a positive first impression for

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all those entering the facility.
• Issue visitor and parking passes and follow security protocols.
• Answer telephone professionally and prepare presentations for groups.
• Arrange and confirm recreational, dining, and business activities.
• Coordinate workplace services, mail, and onboarding tasks.
• Address inquiries or complaints professionally and provide solutions.
• Organize and manage on-site events, including setup and teardown.
• Follow security and emergency procedures and notify relevant parties.
• Coordinate with vendors supplying services or goods.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator in Columbus, OH to deliver world-class service to employees and visitors. You will greet entrants, issue passes, handle calls, and arrange events while coordinating facilities services and onboarding.

Strong communication and organizational skills are essential for success in this role. Responsibilities include security-compliant operations, vendor coordination, and high standards of customer interaction to ensure a positive first impression for