Workplace Experience Concierge

CBRE Group, Inc.; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

CBRE Group, Inc. seeks a Workplace Experience Coordinator to deliver world-class customer service in a designated building. You will greet visitors, issue passes, answer calls, and coordinate events and facility services to ensure a smooth daily operation.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. Applicants must be authorized to work in the United States without visa sponsorship.

Qualifications

• High School Diploma or GED with up to 2 years of experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• First point of contact for all visitors; greet and issue passes.
• Answer phones professionally and create presentations for groups.
• Arrange recreational, dining, and business activities for requestors.
• Coordinate janitorial or maintenance work orders and workplace services.
• Acknowledge inquiries and provide solutions in a professional manner.
• Organize on-site events; secure space, set up/tear down, deliver supplies.
• Follow property-specific security procedures and assist with safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain information clearly and follow manager directions.
• Follow existing procedures to solve straightforward problems.

Skills

Communication

Organization

Customer service mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. seeks a Workplace Experience Coordinator to deliver world-class customer service in a designated building. You will greet visitors, issue passes, answer calls, and coordinate events and facility services to ensure a smooth daily operation.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. Applicants must be authorized to work in the United States without visa sponsorship.