Guest Experience & Facilities Coordinator

CBRE Group, Inc.; Jacksonville (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver exceptional service to employees and guests in a designated building.

You will greet entrants, process passes, answer calls, arrange activities, manage on-site events, and coordinate with vendors while following security procedures to ensure a safe, welcoming environment. You'll also support mail, supplies, onboarding, and create presentations using Word, Excel, and Outlook.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all those entering the facility; greet visitors and issue passes.
• Answer calls professionally; create presentations and speak to groups.
• Arrange recreational, dining, and business activities.
• Coordinate janitorial/maintenance work orders; manage mail and onboarding.
• Acknowledge inquiries from employees and guests and provide professional solutions.
• Organize on-site events; secure space, set up, tear down, deliver supplies.
• Follow security and emergency procedures; ensure safety of all individuals.
• Coordinate with vendors supplying services or goods.
• Explain details clearly within the team; follow manager directions.
• Execute duties per procedures; limited discretion.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver exceptional service to employees and guests in a designated building.

You will greet entrants, process passes, answer calls, arrange activities, manage on-site events, and coordinate with vendors while following security procedures to ensure a safe, welcoming environment. You'll also support mail, supplies, onboarding, and create presentations using Word, Excel, and Outlook.