Guest Experience & Facilities Coordinator

CBRE; Alpharetta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

CBRE Workplace Experience Coordinator role based in Alpharetta, GA, delivering a world-class customer service experience to employees and guests in a designated building. You will greet visitors, issue passes, check security, and act as the first point of contact for all inquiries, ensuring a positive, professional welcome.

You will coordinate events, meetings, and on-site services such as mail, supplies, janitorial work orders, and onboarding.

Qualifications

• High School Diploma or GED with up to 2 years of experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• First contact for visitors; greet and issue passes per security protocols.
• Answer calls professionally; prepare presentations and speak to groups.
• Arrange recreational, dining, and business activities.
• Manage janitorial or maintenance work orders; coordinate workplace services.
• Address inquiries with professional customer-service approach.
• Organize on-site events; manage setup and teardown.

Skills

Communication skills

Organizational skills

MS Office proficiency

Attention to detail

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Job description

CBRE Workplace Experience Coordinator role based in Alpharetta, GA, delivering a world-class customer service experience to employees and guests in a designated building. You will greet visitors, issue passes, check security, and act as the first point of contact for all inquiries, ensuring a positive, professional welcome.

You will coordinate events, meetings, and on-site services such as mail, supplies, janitorial work orders, and onboarding.