Guest Experience Executive Team Leader

Target Corp; Provo (UT); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Disability insurance

Paid time off

Paid holidays

Employee discount

Job summary

Target Corp in Provo, UT is seeking an Executive Team Leader for Service & Engagement. You will lead a team of Guest Advocates and Service & Engagement Leaders to deliver exceptional guest experiences and drive store performance.

The role requires a 4-year degree (or equivalent experience), strong interpersonal and leadership abilities, and the drive to manage both guest-facing tasks and behind-the-scenes operations in a fast-paced retail environment.

Qualifications

• 4-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Ability to manage conflicts and hold others accountable.
• Ability to relate with all levels of the organization.
• Strong problem-solving and guest service focus.

Responsibilities

• Build a team of Guest Advocates and Service & Engagement Leaders to exceed guest service expectations.
• Drive total store sales while aligning with department priorities and store profitability.
• Anticipate staffing needs and recruit for short- and long-term goals.
• Lead and coach leaders on training completion and continuous education.
• Maintain accountability through clear expectations and performance management.

Skills

Interpersonal skills

Communication skills

Business acumen

Conflict management

Accountability

Leadership

Analytical thinking

Team coaching

Education

Bachelor's degree or equivalent experience

Job description

Target Corp in Provo, UT is seeking an Executive Team Leader for Service & Engagement. You will lead a team of Guest Advocates and Service & Engagement Leaders to deliver exceptional guest experiences and drive store performance.

The role requires a 4-year degree (or equivalent experience), strong interpersonal and leadership abilities, and the drive to manage both guest-facing tasks and behind-the-scenes operations in a fast-paced retail environment.