Guest Experience Executive Leader

Target Corp; Woodridge (IL); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Disability insurance

Paid time off

Job summary

Target Corp. in Woodridge, IL is seeking a Service & Engagement Executive Team Leader to drive guest service excellence and store profitability. You will lead a team of Guest Advocates and Service Leaders to deliver exceptional in-store and digital experiences.

The role requires strong interpersonal and analytical skills, a 4-year degree or equivalent experience, and the ability to recruit, train, and manage schedules to meet peak times and major events.

Qualifications

• Strong interpersonal and communication skills.
• Solid business acumen and problem-solving abilities.
• Ability to recruit, develop and manage hourly teams.

Responsibilities

• Build a team of Guest Advocates and Service Leaders to exceed guest service expectations.
• Drive total store sales and contribute to profitability.
• Anticipate staffing needs and recruit for long and short term.
• Manage leaders to ensure training completion and ongoing education.
• Establish accountability through clear expectations and performance management.
• Own schedules to support peak traffic times and major events.
• Promote and educate guests about the suite of Target benefits.

Skills

Strong interpersonal and communication

Strong business acumen

Conflict management

Leadership across levels

Analytical thinking

Technology adaptability

Workload prioritization

Education

4 year degree or equivalent experience

Job description

Target Corp. in Woodridge, IL is seeking a Service & Engagement Executive Team Leader to drive guest service excellence and store profitability. You will lead a team of Guest Advocates and Service Leaders to deliver exceptional in-store and digital experiences.

The role requires strong interpersonal and analytical skills, a 4-year degree or equivalent experience, and the ability to recruit, train, and manage schedules to meet peak times and major events.