Guest Experience & Events Coordinator

CBRE Group, Inc.; Chicago, Northern (IL, KY); On-site; USD 40,000 - 50,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver premier customer service to employees and guests at a designated building in Chicago.

You will be the first point of contact, greet visitors, issue passes, and coordinate events and services to ensure smooth daily operations. The role emphasizes clear communication, strong organizational skills, and the ability to follow established procedures while collaborating with vendors and internal teams to maintain a safe,

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong communication and organizational skills.

Responsibilities

• Serve as first point of contact for visitors entering the facility; greet with a welcoming demeanor and issue passes.
• Answer calls professionally and create/prepare presentations as needed.
• Coordinate recreational, dining, and business activities on behalf of requesters.
• Coordinate and manage workplace services including mail and onboarding.
• Acknowledge inquiries from employees and guests and provide solutions in a customer‑driven manner.
• Organize on-site events, secure spaces, set up/tear down, and deliver supplies.

Skills

Communication skills

Organizational skills

Inquisitive mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver premier customer service to employees and guests at a designated building in Chicago.

You will be the first point of contact, greet visitors, issue passes, and coordinate events and services to ensure smooth daily operations. The role emphasizes clear communication, strong organizational skills, and the ability to follow established procedures while collaborating with vendors and internal teams to maintain a safe,