Deckhand — Waterfront Guest Experience & Safety

Boston Harbor City Cruises; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Boston Harbor City Cruises, part of Hornblower Group, invites a Deckhand to join our waterfront team in Boston. The role emphasizes guest comfort, safety, and a hands-on approach aboard a vessel, with opportunities to engage directly with guests and crew.

The successful candidate will maintain cleanliness, support safe operations, and assist with docking, undocking, and guest services, including answering questions and ensuring a positive experience for every guest aboard.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lift 50 pounds.
• Strong customer service and communication skills.
• Basic computer skills including Office suite.

Responsibilities

• Maintain vessel appearance and cleanliness.
• Ensure guest comfort and safety while underway.
• Assist with docking and undocking.
• Provide exceptional hospitality and respond to questions.
• Participate in safety drills and follow procedures.

Skills

Hospitality

Customer service

Communication

Safety procedures

Teamwork

Education

High School Diploma

Tools

MS Office

Job description

Boston Harbor City Cruises, part of Hornblower Group, invites a Deckhand to join our waterfront team in Boston. The role emphasizes guest comfort, safety, and a hands-on approach aboard a vessel, with opportunities to engage directly with guests and crew.

The successful candidate will maintain cleanliness, support safe operations, and assist with docking, undocking, and guest services, including answering questions and ensuring a positive experience for every guest aboard.