Guest Experience Coordinator - Senior Living

Atria Senior Living, Inc.; Glendale (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living, Inc. in Glendale, CA is seeking a front desk/clerical team member. You will handle calls, guide residents and visitors, and manage messages and calendars in a welcoming community setting.

Highlights include paid holidays, PTO, health/dental/vision insurance, a 401(k) with employer match, and tuition reimbursement. This role offers stable hours and opportunities for advancement.

Qualifications

• High school diploma or GED or equivalent
• Basic First Aid/CPR certification where required
• Able to read simple instructions and write basic correspondence
• Able to operate telephone, message systems, copier, and paging equipment
• Flexible to work various schedules and shifts

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented manner and forward to the appropriate staff
• Retrieve messages from voicemail and forward to staff
• Take and deliver messages or transfer calls to voicemail as needed
• Provide residents and guests with directions and information
• Greet on-site visitors and coordinate guestroom reservations
• Maintain appointment calendars and transportation/beauty calendars as directed
• Handle mail and publications distribution
• Maintain office supplies and equipment
• Assist with basic clerical tasks and filing
• Collect rent checks and assist with billing information

Skills

Communication

Customer service

Reading/Writing

Basic math

Education

High school diploma or GED

Tools

Phone system

Emergency call system

Photocopier

Job description

Atria Senior Living, Inc. in Glendale, CA is seeking a front desk/clerical team member. You will handle calls, guide residents and visitors, and manage messages and calendars in a welcoming community setting.

Highlights include paid holidays, PTO, health/dental/vision insurance, a 401(k) with employer match, and tuition reimbursement. This role offers stable hours and opportunities for advancement.