Front Desk Receptionist — Welcoming, Scheduling & Admin

Atria Senior Living; Riverview (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays & PTO

Anniversary rewards

Annual scores reward

Health and dental

Vision and life insurance

401(k) match

Tuition reimbursement

Job summary

Atria Senior Living is seeking team members who thrive in a supportive environment and balance work with residents' needs. The role emphasizes front-desk reception, information provision, and coordination of guest and resident services.

Benefits include paid holidays, PTO, 401(k) with match, health/dental/vision/life insurance, and tuition reimbursement; eligibility varies by position and location.

Qualifications

• High school diploma or GED, or 1–3 years related experience/training.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Read and comprehend simple instructions and memos; write simple correspondence.

Responsibilities

• Answer incoming telephone calls cheerfully and route to appropriate staff.
• Retrieve messages from voicemail and forward to staff.
• Take and deliver messages or transfer calls when needed.
• Provide information about the community, directions, and address.
• Welcome on-site visitors and direct them to the correct staff.
• Coordinate guestroom reservations and maintain resident lists.
• Update appointment calendars, transport/beauty calendars as directed.
• Handle mail, publications, and distribute written communications.
• Maintain office equipment; restock supplies and order as needed.
• Assist with basic billing information and other duties as assigned.

Skills

First Aid & CPR

Reading & Writing

Phone etiquette

Customer service

Education

High school diploma or GED

Job description

Atria Senior Living is seeking team members who thrive in a supportive environment and balance work with residents' needs. The role emphasizes front-desk reception, information provision, and coordination of guest and resident services.

Benefits include paid holidays, PTO, 401(k) with match, health/dental/vision/life insurance, and tuition reimbursement; eligibility varies by position and location.