Guest Experience Coordinator - Pre-Arrival

Hyatt Hotels Corporation; Escondido (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive Pay

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family

Growth Opportunities

Free On-Site Parking

Department Celebrations

Monthly Recognition Programs

Work Shoes Stipend

Job summary

Hyatt Vacation Club is seeking a Pre-Arrival Specialist to assist guests in creating memorable vacation experiences. This part-time role requires working various shifts, including weekends and holidays, while providing outstanding service and coordinating with departments.

The ideal candidate will have strong communication skills and the ability to handle multiple tasks efficiently. The position offers competitive pay and various site-specific perks, including free on-site parking and

Qualifications

• Ability to work various shifts including weekends and holidays.
• Strong communication and organizational skills are essential.
• Must be able to stand, sit, or walk for extended periods.

Responsibilities

• Create and update pre-arrival templates and communications.
• Coordinate routine maintenance with other departments.
• Respond to Vacation Planning emails/calls in a timely manner.
• Assist guests with villa locations and special requests.
• Communicate special requests to departments and VIP amenities.

Skills

Customer service

Communication

Organization

Job description

Hyatt Vacation Club is seeking a Pre-Arrival Specialist to assist guests in creating memorable vacation experiences. This part-time role requires working various shifts, including weekends and holidays, while providing outstanding service and coordinating with departments.

The ideal candidate will have strong communication skills and the ability to handle multiple tasks efficiently. The position offers competitive pay and various site-specific perks, including free on-site parking and