Guest Experience Coordinator (Front Office & Events)

Compass Datacenters; United States; On-site; USD 35,000 - 48,000; Full time

Job summary

Compass Datacenters is seeking a Front Office Support to deliver high-quality, service-oriented assistance that keeps the office welcoming and efficient. You will greet visitors, support meetings, and ensure common areas are tidy, with proactive help across office tasks.

This role acts as a visible resource in the office, working with the Office Manager and Front Office Lead to maintain daily operations and a positive workplace experience.

Qualifications

• Welcoming, guest-focused demeanor that creates a positive first impression for employees and guests.
• Strong teamwork and collaborative approach to working with others.
• Ability to communicate clearly and effectively with all members of the team, including external partners.
• Successful experience working in a team environment.
• Self-starter able to operate effectively with minimal supervision in a highly visible environment.
• Proficiency with Microsoft Office Suite.
• Strong organizational skills, including the ability to scan, email, and file documents as needed.

Responsibilities

• Greet and direct visitors in a professional and welcoming manner
• Provide Front Desk coverage during breaks, lunch, and as otherwise needed
• Ensure the reception area and common spaces are tidy, organized, and presentable at all times
• Set up and take down the coffee machine each morning and afternoon
• Set up and take down the popcorn machine
• Assist with set up and take down of conference rooms before and after meetings and events
• Assist with desk readiness and take-down as needed
• Receive, sort, and distribute daily mail, packages, and deliveries
• Maintain tidiness of conference rooms and common areas (dishwasher, whiteboards, etc.)
• Monitor the office for spills, wall scuffs, carpet defects, and other maintenance needs
• Restock breakrooms with drinks, snacks, and supplies, and identify inventory needs
• Assist employees visiting the office with workstation set up
• Run errands outside of the office as needed (e.g., food, supplies)
• Perform scanning, emailing, and filing duties as needed
• Collaborate with the Office Manager and Front Office Lead to ensure smooth daily operations and an exceptional workplace experience
• Adhere to the Compass Company Culture and Core Convictions
• Perform other duties as assigned or requested to support business needs

Skills

Guest service

Teamwork

Communication

Self-motivation

Microsoft Office

Organization

Tools

MS Office Suite

Job description

Compass Datacenters is seeking a Front Office Support to deliver high-quality, service-oriented assistance that keeps the office welcoming and efficient. You will greet visitors, support meetings, and ensure common areas are tidy, with proactive help across office tasks.

This role acts as a visible resource in the office, working with the Office Manager and Front Office Lead to maintain daily operations and a positive workplace experience.