Guest Experience Coordinator - Front Desk

CBRE HV; Mahwah (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in Mahwah, NJ to deliver welcoming, professional visitor experiences and support the building occupants. You will manage the reception area, handle calls, registrations, deliveries, and assist with events while upholding CBRE standards.

The role emphasizes routine work, clear communication, and adherence to established procedures, with opportunities to collaborate across the Workplace Experience team.

Qualifications

• High School Diploma or GED required or equivalent
• Strong communication and interpersonal skills
• Good organizational skills and attention to detail
• Proficient with Microsoft Word, Excel, Outlook
• Ability to follow basic work routines and established standards

Responsibilities

• Greet visitors and serve as the first point of contact
• Manage the reception desk, answer calls, and direct inquiries
• Coordinate meeting room bookings and support events
• Maintain a clean, professional reception area and common spaces
• Process deliveries and incoming mail; coordinate courier services
• Provide administrative support to the Workplace Experience team
• Follow established procedures and standard operating guidelines

Skills

Communication skills

Organizational skills

Math skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Receptionist in Mahwah, NJ to deliver welcoming, professional visitor experiences and support the building occupants. You will manage the reception area, handle calls, registrations, deliveries, and assist with events while upholding CBRE standards.

The role emphasizes routine work, clear communication, and adherence to established procedures, with opportunities to collaborate across the Workplace Experience team.