Guest Experience Coordinator (Front Desk)

Brookdale; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (hourly)

Job summary

Brookdale is seeking a Receptionist to warmly greet visitors, answer questions, and direct calls at our Charlotte community. You will sort, deliver, and collect mail, maintain visitor logs, and provide basic office support to residents and staff.

This role emphasizes gracious hospitality, clear communication, and teamwork in a dynamic senior living environment. Brookdale is an equal opportunity employer offering benefits, training, and opportunities to grow within a nationwide network of

Qualifications

• Receptionist duties including greeting visitors and directing phone calls.
• Manage guest sign-in and mail for residents and staff.
• Assist with basic office/clerical functions and visitor logs.

Responsibilities

• Greet visitors and answer questions at the community entrance.
• Sort, deliver, and collect mail for residents and staff.
• Respond to resident emergencies following community protocol.

Job description

Brookdale is seeking a Receptionist to warmly greet visitors, answer questions, and direct calls at our Charlotte community. You will sort, deliver, and collect mail, maintain visitor logs, and provide basic office support to residents and staff.

This role emphasizes gracious hospitality, clear communication, and teamwork in a dynamic senior living environment. Brookdale is an equal opportunity employer offering benefits, training, and opportunities to grow within a nationwide network of