Guest Experience Lead — Front Desk & Admin

Brookdale; Holly (CO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

401k

Assistance program

Employee discounts

Referral program

Early wage access

Voluntary benefits

PTO

Holidays

Life insurance

Adoption benefit

Disability

FSAs

HSA

Additional voluntary benefits

Tuition reimbursement

Job summary

Brookdale is seeking a professional Receptionist to welcome residents and guests at our Colorado community. You will answer phones, direct inquiries, manage guest logs, sort and deliver mail, and perform basic clerical tasks to keep the front desk running smoothly.

Our team values gracious hospitality, reliability, and clear communication as we provide a welcoming, home-like environment for residents and families. Brookdale is an equal opportunity employer.

Qualifications

• Receptionist duties inferred from job posting

Responsibilities

• Greet all visitors entering the community and sign guest sheets
• Answer questions and direct phone calls to the proper residents and staff
• Sort, deliver and collect incoming/outgoing mail, and perform basic office/clerical tasks
• Maintain visitor logs and respond to resident emergencies per community protocol

Job description

Brookdale is seeking a professional Receptionist to welcome residents and guests at our Colorado community. You will answer phones, direct inquiries, manage guest logs, sort and deliver mail, and perform basic clerical tasks to keep the front desk running smoothly.

Our team values gracious hospitality, reliability, and clear communication as we provide a welcoming, home-like environment for residents and families. Brookdale is an equal opportunity employer.