Front Desk & Guest Experience Specialist

Brookdale; Santa Rosa (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Earned wages access

Voluntary benefits (Id theft)

Pet insurance

Paid Time Off

Paid holidays

Company life insurance

Adoption benefit

Disability insurance

Flexible Spending Account

Health Savings Account

Life and dependent life insurance

Legal plan

Tuition reimbursement

Job summary

Brookdale is looking for a friendly Receptionist to greet visitors, answer questions, manage guest sign-in, and route calls to the appropriate staff. The role may involve basic clerical tasks, mail handling, and maintaining visitor logs in a community setting.

As an equal opportunity employer, Brookdale offers comprehensive benefits including health coverage and a 401(k), with schedule details varying by employment status.

Qualifications

• Greet visitors entering the community and direct them as needed.
• Answer questions and route calls to proper residents and staff.
• Sort, deliver, and collect mail; maintain visitor logs.

Responsibilities

• Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Skills

Visitor greeting

Phone etiquette

Mail handling

Clerical tasks

Visitor logs

Job description

Brookdale is looking for a friendly Receptionist to greet visitors, answer questions, manage guest sign-in, and route calls to the appropriate staff. The role may involve basic clerical tasks, mail handling, and maintaining visitor logs in a community setting.

As an equal opportunity employer, Brookdale offers comprehensive benefits including health coverage and a 401(k), with schedule details varying by employment status.