Front Desk Concierge & Visitor Experience

Brookdale Senior Living; Bennington (VT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Paid Time Off

Company provided life insurance

Adoption benefit

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a receptionist to warmly greet visitors and handle calls with professionalism. You will support daily front-desk operations, manage mail, and assist staff with clerical tasks in a community setting.

The role emphasizes clear communication, reliability, and the ability to multitask in a fast-paced environment, with full-time hours and a focus on resident-centered service.

Qualifications

• Customer service experience preferred.
• Clear communication and professional presence.
• Ability to handle multiple tasks and phone lines.

Responsibilities

• Greet visitors and answer questions in a friendly, professional manner.
• Answer, screen, and direct phone calls appropriately.
• Sort, deliver, and collect mail and assist with basic clerical tasks.
• Maintain visitor logs and support community staff as needed.

Skills

Customer service

Phone handling

Office basics

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Phone/Email systems

Job description

Brookdale Senior Living is seeking a receptionist to warmly greet visitors and handle calls with professionalism. You will support daily front-desk operations, manage mail, and assist staff with clerical tasks in a community setting.

The role emphasizes clear communication, reliability, and the ability to multitask in a fast-paced environment, with full-time hours and a focus on resident-centered service.