Finance Receptionist: Growth & Comprehensive Benefits

Brookdale Senior Living in; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Discounts

Referral Program

Early wage access

Job summary

Brookdale Senior Living is seeking a Receptionist to greet visitors, route calls, manage mail, and perform basic clerical duties within a community setting. The role supports residents and staff, ensuring smooth front-desk operations and adherence to community protocols.

The position emphasizes excellent customer service, strong communication, and the ability to respond to emergencies per protocol, with eligibility for comprehensive benefits and career growth opportunities.

Qualifications

• Greet visitors and route calls according to protocol.
• Manage mail and basic clerical tasks.
• Respond to resident emergencies following community protocol.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Skills

Customer service

Phone etiquette

Basic office skills

Attention to detail

Job description

Brookdale Senior Living is seeking a Receptionist to greet visitors, route calls, manage mail, and perform basic clerical duties within a community setting. The role supports residents and staff, ensuring smooth front-desk operations and adherence to community protocols.

The position emphasizes excellent customer service, strong communication, and the ability to respond to emergencies per protocol, with eligibility for comprehensive benefits and career growth opportunities.