Guest Experience Concierge (Front Desk & Admin)

Brookdale; Tampa (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Wage advance program

Job summary

Brookdale is seeking a Receptionist for its Tampa community to warmly greet visitors, answer inquiries, and route calls to the appropriate staff. The role includes managing guest logs and mail, performing light clerical tasks, and supporting daily administrative operations in a caring, resident-focused environment.

Strong communication, reliability, and a willingness to assist with spontaneous needs in a fast-paced setting are valued.

Responsibilities

• Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and answers/directs phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale is seeking a Receptionist for its Tampa community to warmly greet visitors, answer inquiries, and route calls to the appropriate staff. The role includes managing guest logs and mail, performing light clerical tasks, and supporting daily administrative operations in a caring, resident-focused environment.

Strong communication, reliability, and a willingness to assist with spontaneous needs in a fast-paced setting are valued.