Guest Experience Coordinator - Front Desk

Reflections Retirement Community; Batavia (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Advancement opportunities

Medical, dental, and vision benefits

EAP & wellness programs

401(k) with biweekly employer match

Employee referral program

Paid time off (PTO)

Self-service payroll & accuracy tools

Job summary

Paycom - ATS is seeking a Full Time front desk/administrative role at Heritage Woods of Batavia in Batavia, IL. The role involves greeting visitors, handling calls, and performing routine administrative tasks with accuracy and care.

Ideal candidates will have a High School diploma, strong Microsoft Office skills, and excellent communication abilities, along with a demonstrated commitment to serving with compassion and respect for residents and staff.

Qualifications

• High School graduate or GED equivalent.
• Experience with Microsoft Office, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Must demonstrate the ability to serve with love, compassion, and dignity.

Responsibilities

• Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience
• Manages incoming calls, providing assistance and directing inquiries to the appropriate resident or team member with professionalism and courtesy
• Performs various administrative tasks, such as sorting mail, maintaining sign-in documentation, and other tasks as assigned

Skills

Communication skills

Customer service mindset

Compassionate care

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Paycom - ATS is seeking a Full Time front desk/administrative role at Heritage Woods of Batavia in Batavia, IL. The role involves greeting visitors, handling calls, and performing routine administrative tasks with accuracy and care.

Ideal candidates will have a High School diploma, strong Microsoft Office skills, and excellent communication abilities, along with a demonstrated commitment to serving with compassion and respect for residents and staff.