Guest Experience Coordinator — Flexible Schedule

Ulta Beauty, Inc.; New Jersey; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Life insurance

Disability benefits

Paid time off

Job summary

Ulta Beauty, Inc. is hiring a Guest Coordinator to engage guests and promote salon and in-store services through phone and in-person interactions. You will support the Experience Manager and Assistant Services Manager, driving service and sales while maintaining guest satisfaction.

The role requires a passion for beauty, strong communication, and the ability to learn product knowledge and efficiently manage bookings and guest records. Flexibility to work varied hours is expected.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and experience.
• Proficient with basic technology (e.g., POS system, Apple devices, Services Booking System).
• Demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Strong communication skills.

Responsibilities

• Promote Ulta Beauty services and products through one-on-one guest interactions both in-store and over the phone.
• Support the experiences team by handling salon bookings, guest records, and traffic flow.
• Assist with scheduling, events, and ensuring guest loyalty programs are explained to guests.
• Deliver exceptional guest service and resolve guest concerns promptly and courteously.
• Maintain compliance with store policies, cleanliness, and safety standards.

Skills

Sales & service

Customer relationships

Communication skills

Tech proficiency

Teamwork & independence

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty, Inc. is hiring a Guest Coordinator to engage guests and promote salon and in-store services through phone and in-person interactions. You will support the Experience Manager and Assistant Services Manager, driving service and sales while maintaining guest satisfaction.

The role requires a passion for beauty, strong communication, and the ability to learn product knowledge and efficiently manage bookings and guest records. Flexibility to work varied hours is expected.