Guest Experience Coordinator — Flexible Schedule

Ulta Beauty, Inc.; Gilroy (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage guests and promote salon services and products through in-person and phone interactions. You will support the Experience Manager and Assistant Services Manager, focusing on service and retail sales, guest loyalty, and in-store events.

We’re looking for strong communication, teamwork, and a passion for beauty. You’ll manage bookings, assist the services team, ensure safety and sanitation, and deliver a 360° guest experience with product

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and experience.

Responsibilities

• Promote salon services and products through in-store and phone interactions.
• Provide exceptional guest service and assist guests with bookings and inquiries.
• Support services team by handling calls, bookings, and guest records.
• Contribute to achieving store goals for service and retail sales.

Skills

Sales skills

Customer service

Communication

Tech proficiency

Teamwork

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage guests and promote salon services and products through in-person and phone interactions. You will support the Experience Manager and Assistant Services Manager, focusing on service and retail sales, guest loyalty, and in-store events.

We’re looking for strong communication, teamwork, and a passion for beauty. You’ll manage bookings, assist the services team, ensure safety and sanitation, and deliver a 360° guest experience with product