Guest Experience Coordinator - Beauty Services

Ulta Beauty; Surprise (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in Surprise, AZ is seeking a Guest Coordinator to engage with guests and promote salon and store services, both by phone and in person. You will support the Experience Manager and Assistant Services Manager with guest service, booking systems, and event initiatives.

This role emphasizes exceptional guest service, knowledge of salon products, and the ability to drive service and retail sales while maintaining Ulta Beauty standards and policies across the store environment.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with basic technology and POS systems.
• Strong customer service and sales abilities.

Responsibilities

• Engage with guests and promote Ulta Beauty services.
• Handle salon bookings and manage appointment flow.
• Provide exceptional guest service and product recommendations.
• Maintain store cleanliness and support events and promotions.

Skills

Sales skills

Customer service

Communication

Troubleshooting

Tech proficiency

Team player

Independent work

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty in Surprise, AZ is seeking a Guest Coordinator to engage with guests and promote salon and store services, both by phone and in person. You will support the Experience Manager and Assistant Services Manager with guest service, booking systems, and event initiatives.

This role emphasizes exceptional guest service, knowledge of salon products, and the ability to drive service and retail sales while maintaining Ulta Beauty standards and policies across the store environment.