Guest Experience Coordinator

Ulta Beauty; Tualatin (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage guests, promote services, and support the salon team in-store and over the phone. You will help manage bookings, drive sales, and ensure a top-notch guest experience through knowledge of products and services.

The role requires a passion for beauty, strong communication, and the ability to work with the team to deliver a 360° guest experience. Flexibility for a schedule that includes days, evenings, weekends, and holidays is preferred.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education/experience.
• Proficient with basic technology and sales knowledge.

Responsibilities

• Engage with guests to promote Ulta Beauty services and products.
• Assist with phone and in-store service bookings and guest inquiries.
• Support service providers and co-create a 360° guest experience.
• Maintain store cleanliness and adhere to safety and compliance standards.
• Build relationships and provide professional product/service recommendations.
• Communicate promotions and events to guests and drive sales.

Skills

Sales

Customer service

Communication

Teamwork

Tech aptitude

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage guests, promote services, and support the salon team in-store and over the phone. You will help manage bookings, drive sales, and ensure a top-notch guest experience through knowledge of products and services.

The role requires a passion for beauty, strong communication, and the ability to work with the team to deliver a 360° guest experience. Flexibility for a schedule that includes days, evenings, weekends, and holidays is preferred.