Beauty Guest Experience Coordinator

Ulta Beauty; Chicago (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid time off

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests in-store and via phone, promoting services and products while representing the brand. You will support the Experience Manager and Assistant Services Manager, handling bookings, promotions, and guest experiences with professionalism.

The role emphasizes customer relationships, service excellence, and knowledge of salon offerings, with opportunities to contribute to store performance and guest satisfaction.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education.
• Proficient with basic technology and sales skills.

Responsibilities

• Meet or exceed store goals for retail and service sales.
• Provide exceptional guest service in salon and sales areas.
• Handle sales, refunds and exchanges professionally.

Skills

Sales

Customer service

Communication

Tech proficiency

Teamwork

Troubleshooting

Education

High school diploma

Tools

POS system

Apple devices

Booking system

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests in-store and via phone, promoting services and products while representing the brand. You will support the Experience Manager and Assistant Services Manager, handling bookings, promotions, and guest experiences with professionalism.

The role emphasizes customer relationships, service excellence, and knowledge of salon offerings, with opportunities to contribute to store performance and guest satisfaction.