Guest Experience Coordinator

Ulta Beauty; Gilbert (AZ); Presencial; USD 15 000 - 20 000; Tempo integral

Resumo da oferta

Ulta Beauty is seeking a Guest Coordinator in Gilbert, AZ to engage guests, promote salon services, and manage bookings. You’ll support the Experience Manager and team by delivering exceptional service, driving sales, and coordinating events in-store, with a focus on guest satisfaction.

The role requires strong communication, relationship-building, and ability to work in a fast-paced environment. Flexible schedule and a passion for beauty are a plus.

Qualificações

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience.
• Proficient with basic technology (POS, devices, booking system) and customer service experience.

Responsabilidades

• Engage with guests and promote Ulta Beauty salon services and events.
• Answer calls and assist with salon bookings and guest records.
• Provide exceptional guest service, manage sales, refunds, and exchanges.
• Maintain store and salon cleanliness, adhere to policies, and support team objectives.

Conhecimentos

Sales

Customer relationships

Communication

Teamwork

Problem solving

Formação académica

High school diploma or equivalent

Ferramentas

POS system

Apple devices

Services Booking System

Descrição da oferta de emprego

Ulta Beauty is seeking a Guest Coordinator in Gilbert, AZ to engage guests, promote salon services, and manage bookings. You’ll support the Experience Manager and team by delivering exceptional service, driving sales, and coordinating events in-store, with a focus on guest satisfaction.

The role requires strong communication, relationship-building, and ability to work in a fast-paced environment. Flexible schedule and a passion for beauty are a plus.