Guest Experience Coordinator

Triton Environmental Consultants, Ltd.; Downers Grove (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Inland Real Estate Group is seeking a professional, friendly Receptionist to be the primary contact for employees, visitors, vendors, and partners at our corporate office. You will create a welcoming environment and support daily office operations to ensure a positive experience from arrival.

This on-site role emphasizes guest relations, phone screening, mail handling, and conference room coordination with a professional, service-driven mindset.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Responsibilities

• Welcome and assist employees, guests, vendors, and visitors with professionalism and courtesy.
• Manage visitor check-ins and notify employees of arriving guests while following company security protocols.
• Answer, screen, and direct incoming telephone calls and respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts as needed.
• Ensure conference rooms and reception areas are organized, professional, and ready for meetings.
• Assist with meeting preparation, including refreshments, materials, and room setup.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office and reception supplies and communicate replenishment needs.
• Provide administrative support including data entry, document preparation, filing, scanning, and copying.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support additional office and administrative projects as assigned.

Skills

Customer service

Professional demeanor

Strong organizational skills

Verbal and written communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Inland Real Estate Group is seeking a professional, friendly Receptionist to be the primary contact for employees, visitors, vendors, and partners at our corporate office. You will create a welcoming environment and support daily office operations to ensure a positive experience from arrival.

This on-site role emphasizes guest relations, phone screening, mail handling, and conference room coordination with a professional, service-driven mindset.